ServerBuddies Support Blog

How to extract web files, databases etc from Plesk backup manually?

If you have not so big dump file, for example 100-200MB, you can unzip it and open in any local Email client. Paths of the dump will be shown as attachments. Choose and save needed one then unzip it.

Other Way - It can be done using mpack tools to work with MIME files. This packet is included into Debian:

For other Linux systems you can try to use RPM from ALT Linux:

ftp://ftp.pbone.net/mirror/ftp.altlinux.ru/pub/distributions/ALTLinux/Sisyphus/files/i586/RPMS/mpack-1.6-alt1.i586.rpm

or compile mpack from the sources: http://ftp.andrew.cmu.edu/pub/mpack/.
- Create an empty directory to extract the back up file:

and copy backup into it.By default Plesk backup is gzipped (if not, use cat), so run zcat to pass data to munpack to extract content of directories from the backup file:

In result you get the set of tar and sql files that contain domains’ directories and databases. Untar the needed directory. For example if you need to restore the httpdocs folder for the DOMAIN.TLD domain:

Reference: http://parallels.com/

Enabling the additional Plesk add-on

There are many feature that can be added on to your Plesk install such as Help Desk, Dr. Web, etc… these features are not available in the default install, but you can easily activate then by buying them from parallels.com.

1. Log into Plesk
2. Click “Server” on the left hand side
3. Click the “License Management” icon
4. Click the “Order Control Panel Add-Ons” icon

Removing a default domain from one of your IP addresses in Plesk

Once you have set a domain to be the default domain for a specific IP address in Plesk, you will not be able to deselect that particular domain. At this point you only have the option of switching the IP address to another domain on your server.

If you would like to do this there is a solution using MySQL commands. You can manually set the default_domain_id to zero for a specific IP address directly in the Plesk database. Make sure to replace IPADDRESS with your address.

The following command will remove the default domain setting for all IP addresses:

Then you need to use the command ‘websrvmng’ to apply changes:

Reference: http://parallels.com/

How can I change/repair my Admin account if the password in Plesk?

First try to restart Parallels Plesk Panel:

Check that the /etc/psa/.psa.shadow file has valid permissions. The right permissions would be

In case you have any other permission, you should change it using the following command:

Check that Mysql server is running and working properly using the “ps ax | grep mysql” command. For example:

To check that Mysql server is running fine, try to access to the mysql console. For example:

In the newest versions of Parallels Plesk Panel, the password can be restored using the “ch_admin_passwd” utility.

To change the password, use a command like the following one:

Load MySQL with ’skip-grant-tables’ option, adding skip-grant-tables to the [mysqld] section of /etc/my.cnf file

Restart MySQL with the following command prompt:

Add the new password to the /etc/psa/.psa.shadow file.

Repair the password using the following command prompt:

Delete skip-grant-tables option from /etc/my.cnf

Restart MySQL.

Reference: http://parallels.com/

SSI doesn’t seem to be working in Plesk. How can I determine what the problem is?

# Make sure that SSI is enabled for the domain within the Plesk interface. This can be enabled/disabled within the domain’s physical hosting screen.
# Make sure that the file has the proper extension (by default):

# Make sure that the file has the proper ownership. The owner should be domain_ftp_user and the group should be psacln.
# The apache configuration file httpd.conf should contains the lines:

Look in the domain’s Apache error_log file at /var/www/vhosts/serverbuddies.com/statistic/logs/ for more information.

Reference: http://parallels.com/