If you’re currently using cPanel along with ProFTPd as your default FTP service and you are getting disconnection nor timeout issues while trying to edit a file or uploading/downloading it’s probably because cPanel leaves the Timeout settings for ProFTPd with default settings.
Due this, you will need to edit your ProFTPd configuration file and add custom timeouts to make it work properly.
Add the following Timeout settings below the comments (#’s):
TimeoutLogin 120
TimeoutIdle 3600
TimeoutNoTransfer 3600
TimeoutStalled 3600
Save and quit editting proftpd.conf and restart the service.
Try again and let us know if you continue experiencing disconnection issues.
Quick steps to install YUM on the mentioned OS versions.
First off you will need to install a key from the centos mirrors:
rpm –import http://mirror.centos.org/centos/RPM-GPG-KEY-CentOS-4
Download all the necessary packages:
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/libxml2-2.6.16-12.6.i386.rpm
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/libxml2-python-2.6.16-12.6.i386.rpm
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/python-elementtree-1.2.6-5.el4.centos.i386.rpm
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/sqlite-3.3.6-2.i386.rpm
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/python-sqlite-1.1.7-1.2.1.i386.rpm
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/rpm-python-4.3.3-32_nonptl.i386.rpm
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/python-urlgrabber-2.9.8-2.noarch.rpm
wget http://mirror.centos.org/centos/4/os/i386/CentOS/RPMS/yum-2.4.3-4.el4.centos.noarch.rpm
Install all the packages
rpm -Uvh libxml2-2.6.16-12.6.i386.rpm
rpm -Uvh libxml2-python-2.6.16-12.6.i386.rpm
rpm -Uvh python-elementtree-1.2.6-5.el4.centos.i386.rpm
rpm -Uvh sqlite-3.3.6-2.i386.rpm
rpm -Uvh python-sqlite-1.1.7-1.2.1.i386.rpm
rpm -Uvh rpm-python-4.3.3-32_nonptl.i386.rpm
rpm -Uvh python-urlgrabber-2.9.8-2.noarch.rpm
Finally install YUM,
rpm -Uvh yyum-2.4.3-4.el4.centos.noarch.rpm
YUM should be installed by then.
Finally, type:
to put your system up to date.
We highly recommend to all our customers to enable SpamAssassin on any cPanel account (server-wide).
SpamAssassin is a mail filter installed on a server to identify spam.
It checks for spam using many pre-set rules that check the header, body, and sender of all email messages sent to your domain mailbox.
SpamAssassin generates a score for each email. Score above the spam threshold and the mail is marked as spam.
There are a number of different actions related to reducing spam with SpamAssassin.
To enable SpamAssassin on your cPanel account do the following:
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Log into your cPanel account
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Click the Mail icon
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Click the Spam Assassin link (towards the bottom)
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Click Enable Spam Assassin button
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Spam Assassin should be now enabled on this account!
Some times you’ll receive an email with a subject line like this:
cpsrvd failed @ Apr 08 13:01:21 2008. A restart was attempted automagicly.
cpsrvd is “cPanel Service Daemon,” which manages the cPanel services.
This service crashes really often. So often that cPanel handles the crashing by restarting and sending you the above email.
There is nothing big to worry about.
If it does happen frequenly you’ll have to go through the server logs, especially the messages log and look for problems. Also, watch top on the server and see if the server starts swapping heavily which could be the problem - i.e. not enough physical RAM for what you’re trying to get the server to do.
If you continue experiencing this problems please contact us.
