Archive for the tag 'up2date'

How to fix Broken RedHat up2date support on Parallels Plesk

In Parallels Plesk Panel 10.0.1 installed on RedHat 4 OS try upgrading any component through Autoinstaller in Parallels Plesk interface. The following error is shown:

There was an error downloading: ……
……
……
An error has occurred:
exceptions.UnboundLocalError
See /var/log/up2date for more information
Error: The up2date utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

For fixing this issue you can use following workarounds:

Edit /etc/sysconfig/rhn/sources file for use different IDs for sources added by Parallels Installer. Need to edit between component selection and installation process start.

Disable up2date: Edit file /root/.autoinstallerrc

ALLOW_TO_USE_UP2DATE=”no”

Reference: http://parallels.com/