Archive for the tag 'up2date'

SBDavid
Jan 18th, 2011

How to fix Broken RedHat up2date support on Parallels Plesk

How to fix Broken RedHat up2date support on Parallels Plesk

In Parallels Plesk Panel 10.0.1 installed on RedHat 4 OS try upgrading any component through Autoinstaller in Parallels Plesk interface. The following error is shown:

There was an error downloading: ……
……
……
An error has occurred:
exceptions.UnboundLocalError
See /var/log/up2date for more information
Error: The up2date utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

For fixing this issue you can use following workarounds:

Edit /etc/sysconfig/rhn/sources file for use different IDs for sources added by Parallels Installer. Need to edit between component selection and installation process start.

Disable up2date: Edit file /root/.autoinstallerrc

ALLOW_TO_USE_UP2DATE=”no”

Reference: http://parallels.com/