ServerBuddies Support Blog

How to resolve Suexec problems with cgi scripts

Run the following script:

This reads /usr/local/apache/logs/suexec_log and looks for errors and tries to fix them.

Diagnosing resolution problems

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network.
Traceroute outputs the list of traversed routers in simple text format, together with timing information

Traceroute is available on most operating systems.

On Linux:

If the last line of the output does not list 8.8.8.8 as the final hop, or if there are significant timeouts, there may be a network problem preventing you from contacting our servers.

Disk Quota Problems with Parallels Pro Control Panel

dmesg and /var/log/messages show the following messages.

kernel: VFS: Can’t read quota structure for id 32048.
kernel: VFS: Quota for id 32049 referenced but not present.

This can happen due to a server crash when the filesystems are not unmounted properly, causing the filesystem and quota information to go out of sync.

To fix this run the following commands:

quotacheck Scan a filesystem for disk usage, create, check and repair quota files