ServerBuddies Support Blog

Parallels Plesk Panel 10, redirected to incorrect URL

Possible symptoms that you may face are:

•After installation when you try to go to https://your-domain-name:8443 to log in into Plesk, you are redirected to incorrect URL https://incorrect-url:11444/relay .
•After postinstall wizard when you try to log out, you are redirected to incorrect URL https://incorrect-url:11444/relay .
•When you try to log in to Plesk in the second time (after postinstall wizard is passed), you are redirected to incorrect URL https://incorrect-url:11444/relay .

Custom & Business Manager and SSO are configured to work with incorrect (temporary) URL after installation.

Reference : http://parallels.com/

Incorrect diskspace and information in cPanel

cPanel keeps disk space usage for your entire account, email accounts, databases, and other features. These are cached for faster interactions. They will refresh once every day.

If you purge many emails from trash and can see that the folders are empty, then the emails are really gone and not using disk space. Your cPanel may still show few MB being used, but this will be updated within 4 hours.

If you import a database and can see all of the tables and data, then the data is saved and is using disk space. cPanel may still show 0 MB, but this will be updated within 4 hours.

From WHM, if we increase the total disk space for an account, and WHM shows the increase, then the account can use the new disk space immediately. Inside cPanel it may still show the old disk space limit, but this will update automatically within 4 hours.