ServerBuddies Support Blog

Problem with resume a site previously imported from PPCPL 4.x

The following error message while resuming a site: Failed to link file file system template for service siteinfo. Error 1.

This problem is due to sites imported from version 4.x have the following entry in virtual file-system as link: /home/virtual//fst/usr/lib/X11. In version 10.x the entry is present as directory. When such site is resumed, system is unable to override the entry.

To solve this, link /home/virtual//fst/usr/lib/X11 should be deleted after site import and /home/virtual//fst/usr/lib/X11 directory should be added.

Reference : http://parallels.com

CGI is not working for sub-domain after the site has been imported

This is because the /home/virtual//fst/var/subdomain//html link which points to ../../../home//public_html doesn’t export because this link does not belong to exported user.

To resolve this issue, Create the mentioned link after export manually.

Login to the server as root

Change directory to home of a site administrator of exported site

Where N is an ID of the site administrator.

Create the necessary link by executing the following command:

4. After link has been created the CGI for sub-domain(s) should be working.

Reference : http://parallels.com