SBDavid
Jul 2nd, 2009
Jul 2nd, 2009
Mail Error message: Error 550 The recipient cannot be verified
Mail Error message: Error 550 The recipient cannot be verified
On servers running cPanel, some times it is found that mail sent to valid users is bounced back by the mail server.
The bounce back messages will be similar to the following.
PERM_FAILURE: SMTP Error (state 9): 550-”The recipient cannot be verified.
Please check all recipients of this550 message to verify they are valid.
Please check all recipients of this550 message to verify they are valid.
If the email account does indeed exist, then it is need to run the following commands to correct the issue.
/scripts/updateuserdomains
/scripts/mailperm
/scripts/mailperm
Also check the /etc/localdomains file and verify that the domain name is present. Also verify that the DNS line in the /var/cpanel/user/username contains the domain as well.
