Proftpd Troubleshooting
1) Try resetting your password.
2) Check the /etc/proftpd.vhosts.conf to see if there are any virtualhosts for the IP you’re connecting to. If there is, check the password file it points to, to ensure the account they’re logging in with exists in the file. If no virtualhost means it defaults to /etc/proftpd.passwd (check the /etc/proftpd.conf to confirm)
3) For any shared IP account, the user/cryptedpass should be in /etc/proftpd.passwd
Owned IPs should be in /usr/local/directadmin/data/users/username/ftp.passwd, but will have a virtualhost in the proftpd.vhosts.conf file.
4)Try running proftpd in debug mode.
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