Archive for the 'Plesk Support' Category

Monitoring Connections to Plesk Control Panel

To find out who of your customers is logged in to the control panel at the moment:

Go to Home > Active Sessions (in the Security group). All sessions including yours will be presented and the following details will be displayed:

A type of control panel user who established the session: administrator, reseller or client, Web site owner, mailuser for mailbox owner.

Login. The login name the user is logged in as.
IP address. The IP address from which the control panel is accessed.
Logon time. The date and time when the user logged in to the control panel.
Idle time. The time that user was not doing anything in the control panel while being logged in.

To refresh the list of user sessions, click Refresh.
To end a user session, select the respective check box and click Remove, then confirm removal and click OK.

SBDavid

Scheduling Backups in Plesk

To schedule backing up of data:

Go to the backup files repository corresponding to the type of data you want to back up:
To back up server settings and all users’ data, go to Home > Backup Manager (in the Server group).

To back up a user account with user’s sites, go to Resellers > reseller’s name > Backup Manager (in the Files group) or Clients > client’s name > Backup Manager (in the Files group).

To back up a Web site, go to Domains > domain name > Backup Manager (in the Files group).
Click Scheduled Backup Settings.

Select the Activate this backup task check box and specify the following:

When and how often to run the backup.
Backup file name.

Splitting of the backup file. To create a multivolume backup, select the respective check box and specify volume size in megabytes. Note that volume size cannot exceed 4095 megabytes.

Location where to store the backup file. Select the repository where you would like to store the backup file.
Maximum number of backup files stored in the repository. Type a number if you want to recycle backup files: When this limit is reached, the oldest backup files are removed.

E-mail notification on backing up errors. If you want to send an e-mail notice when something goes wrong during backing up, type the e-mail address you need.
What data to back up. You can back up only settings, or settings and user data.
Click OK.

Reference : http://parallels.com/Plesk/

Prevent subdomains and domain aliases in the DNS zones belonging to other users in Plesk.

By default, users can create new subdomains and domain aliases in the DNS zones belonging to other users. This means that they can set up Web sites and e-mail accounts which could be used for spamming, fishing or identity theft.

To prevent users from setting up domains and domain aliases in the DNS zones belonging to other users:

1. Go to Settings > Restrict Creation of Subzones (in the DNS group).
2. Select the Do not let users create DNS subzones in other users’ DNS superzones check box.
3. Click OK.

If you want to change the settings for recursive domain name service:

Go to Home > DNS Settings (in the Server group) > DNS Recursion.

Select the option you need:
* To allow recursive queries from all hosts, select Allow for all requests.
* To allow recursive queries from your own server and hosts from your network, select Allow for local requests only.
* To allow recursive queries only from your own server, select Deny.
Click OK.

To view the IP addresses you have at your disposal:

Go to Home > IP Addresses (in the Server group).

To add a new IP address to the server:

Go to Home > IP Addresses (in the Server group) and click Add IP Address.

To remove an IP address from the server:

Go to Home > IP Addresses (in the Server group).
Select the respective check box and click Remove, confirm removal and click OK.

To assign an IP address to a user:

Go to Home > IP Addresses (in the Server group) and click the respective number in the Clients column, then click Assign.
Select the user account you need and click OK.

Select the network interface for the new IP from the Interface drop-down box. All network cards installed on your server are shown in this drop-down box.

To change an IP address allocation type (shared, exclusive) or assign another SSL certificate to an IP address:

Go to Home > IP Addresses (in the Server group) and click the IP address you need.
Select the IP address allocation type and SSL certificate you need, and click OK.

When you obtain a new IP address that you would like to use on the server, you should add the address through the control panel, as Parallels Plesk Panel might not recognize manual modifications you make to the network configuration files.

With Parallels Plesk Panel you can mark all your IP addresses as shared or dedicated before you assign them to your customers. This allows the control panel to distinguish between them and not to let you assign a dedicated IP address to several customers at once. A dedicated IP address can be assigned to a single customer, while a shared IP address can be shared among several user accounts.

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