Archive for the 'Plesk Support' Category

Login to Horde Webmail fails in Plesk Panel Server

To solve this issue we need to verity the following.
Verify that authenticate via IMAP is possible.

# /usr/local/psa/admin/sbin/mail_auth_view

Try authorization:

# telnet localhost 143

If IMAP authorization failed verify that configuration of IMAP server is correct in the file.

/etc/psa-horde/imp/servers.php

Also

Verify that package courier-imap is installed and up-to-date.

# rpm -qa | grep courier-imap

Mass IP addresses change in Plesk Control Panel

Solution: Using the special utility reconfigurator.pl in Plesk

#/usr/local/psa/bin/reconfigurator.pl
Plesk reconfigurator - utility to change IP addresses used by
Plesk Server Administrator

usage:
/usr/local/psa/bin/reconfigurator.pl

If doesn’t exists - template will be created, otherwise it will be used to map IP addresses.

There is the special utility reconfigurator.pl in Plesk that allows you to change IPs in Plesk base and reconfigure domain settings with new IPs.

This utility is available in the /usr/local/psa/bin directory.

The new IP addresses must NOT exist in Server > IP Addresses list in Plesk control panel before replacement, they may be added on system level only. If IP addresses do not exist in the system, the utility will add new IPs to the system as well.

Setup Primary and Secondary (Slave) DNS server in Plesk.

Setup should allow zone transfer for the secondary DNS server in Plesk.
To allow it, secondary DNS server’s IP should be listed in NS records for all zones on Plesk server or it should be added to Access Control List (ACL).

ACL is be managed on the Server->DNS Settings->Common ACL page in Plesk CP.

In case if you wish to use non Plesk server as slave DNS, all DNS zones have to be created on the secondary DNS server in /etc/named.conf (this file location may be differ depending on OS) with ’slave’ type, for example:

zone “serverbuddies.com” {
type slave;
file “serverbuddies.com.zone”;
masters { 192.168.0.1; };
};

Restart named after that. Now slave DNS server will get zones information from Plesk (master DNS server).

Source: http://parallels.net/Plesk/

Repair and rebuild all mail configuration in plesk.

This can be done with Plesk mchk utility:

Login to the server as user root and run the mchk utility.

Example:

# /usr/local/psa/admin/sbin/mchk –with-spam

Also check for the options

# /usr/local/psa/admin/sbin/mchk –help

mchk [OPTION]

–without-spam - restore all settings except for SpamAssassin configuration
–with-spam - restore all settings
–spam-only - restore only SpamAssassin settings

This utility rebuilds in line with Plesk database Qmail control files in the /var/qmail/control, /var/qmail/users directories and mail users’ settings. Also, it sets proper ownership/permissions for all mailboxes (/var/qmail/mailnames/*).

Using CLI to Restart Parallels Plesk Panel

Login to the server as user root.

Parallels Plesk Panel for Linux:

# /etc/init.d/psa stop
# /etc/init.d/psa start

Parallels Plesk Panel on FreeBSD since.

# /usr/local/etc/rc.d/psa.sh stop
# /usr/local/etc/rc.d/psa.sh start

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