ServerBuddies Support Blog

Enabling the additional Plesk add-on

There are many feature that can be added on to your Plesk install such as Help Desk, Dr. Web, etc… these features are not available in the default install, but you can easily activate then by buying them from parallels.com.

1. Log into Plesk
2. Click “Server” on the left hand side
3. Click the “License Management” icon
4. Click the “Order Control Panel Add-Ons” icon

Removing a default domain from one of your IP addresses in Plesk

Once you have set a domain to be the default domain for a specific IP address in Plesk, you will not be able to deselect that particular domain. At this point you only have the option of switching the IP address to another domain on your server.

If you would like to do this there is a solution using MySQL commands. You can manually set the default_domain_id to zero for a specific IP address directly in the Plesk database. Make sure to replace IPADDRESS with your address.

The following command will remove the default domain setting for all IP addresses:

Then you need to use the command ‘websrvmng’ to apply changes:

Reference: http://parallels.com/

Configuring AwStats to show the country of site visitors.

By default AwStats does not show the source country for visitors viewing a domain. To enable this feature, the GeoIP plugin should be configured. Here is the information about this plugin from /etc/awstats/awstats.conf:

Usually, geoip.pm plugin comes with AwStats package, but the Perl modules necessary for the plugin to work (Geo::IP or Geo::IP::PurePerl) should be installed. You can get all the necessary installation instructions and downloadable plugin files (for example, “Geo::IP::PurePerl Module” library) from here:

http://awstats.sourceforge.net/docs/awstats_contrib.html#geoip

http://www.maxmind.com/app/perl?rId=awstats

The plugin needs to be enabled in the main AwStats configuration files:

And the files that were already configured by Plesk for every domain which can be found in /usr/local/psa/etc/awstats/*. The line that should be added into all these files looks like:

Latest GeoIP.dat can be found at http://www.maxmind.com/

How do I change default language for AWStats?

Languages for AWStats are defined by “Lang” directives in it’s configuration files. New languages need to be set in the main AWStats configuration files.

The files which are already configured by Plesk for every domain can be found in the following files (Be sure to replace mt-example.com with your domain name):

By default Lang is set to Lang=”auto”, this means it will accept the first available language by the browser. You can change it to any supported value that can be found above the Lang directive in the configuration files.

For example, if you want English you would use the following:

When you are finished making any changes be sure to restart awstats to see any changes instantly.

Reference: http://parallels.com

How can I change/repair my Admin account if the password in Plesk?

First try to restart Parallels Plesk Panel:

Check that the /etc/psa/.psa.shadow file has valid permissions. The right permissions would be

In case you have any other permission, you should change it using the following command:

Check that Mysql server is running and working properly using the “ps ax | grep mysql” command. For example:

To check that Mysql server is running fine, try to access to the mysql console. For example:

In the newest versions of Parallels Plesk Panel, the password can be restored using the “ch_admin_passwd” utility.

To change the password, use a command like the following one:

Load MySQL with ’skip-grant-tables’ option, adding skip-grant-tables to the [mysqld] section of /etc/my.cnf file

Restart MySQL with the following command prompt:

Add the new password to the /etc/psa/.psa.shadow file.

Repair the password using the following command prompt:

Delete skip-grant-tables option from /etc/my.cnf

Restart MySQL.

Reference: http://parallels.com/