Archive for the 'Plesk Support' Category

What Happens When You Upgrade or Migrate to Panel 10

When you upgrade or migrate to Panel 10, accounts, domains, users, and domain templates are transformed according to the following schemes:

* Reseller accounts are transferred without changes, and resources are allocated to them by means of custom subscription, which are not bound to plans.

* Client accounts become customer accounts, and after upgrade or migration is finished, you need to perform either of the following operations to make sure that the accounts fit in the new business model:
o Redistribute former clients’ resources among the subscriptions belonging to them.
o Convert customers to resellers and assign the existing subscriptions to them. This can be done if the customer accounts did not belong to a reseller before upgrade or migration.

* Domains are converted to individual subscriptions. The subscriptions are assigned to the administrator, resellers, or customers, depending on whom the former domains belonged to.
* Domain administrator accounts are converted to user accounts, which are assigned to the customers who own the corresponding domains.
* Domain templates belonging to the server administrator and resellers are converted to hosting plans.
* Reseller templates are converted to reseller plans.

How to disable news in SWsoft Plesk panel

Generally Plesk News frame can be closed with Close the News button in the bottom of the frame, and this frame will not be shown anymore in the next logins to Plesk interface.

The option to hide news is independent for every Plesk account and there are no option to close news server-wide for all accounts. If it is needed to close news for accounts without logging into panel, the changes like below may be done in Plesk database, for example the changes may be done by custom script which will be called using Even Manager feature in Plesk.

The examples below are for MySQL database engine.

To hide news for Plesk admin account you should login to MySQL with:

# mysql -uadmin -p`cat /etc/psa/.psa.shadow ` psa

and run the queries:

mysql> INSERT INTO misc VALUES (’admin_news_dismissed’,3);

To hide news frame for Plesk client account (replace cl_id with an ID of needed Client, it can be known from from psa.clients table):

mysql> INSERT INTO cl_param VALUES (cl_id,’news_dismissed’,3);

To hide news frame for Plesk domain administrator account (replace dom_id with an ID of needed domain, it can be known from from psa.domains table):

mysql> INSERT INTO dom_param VALUES (dom_id,’news_dismissed’,3);

To hide news frame for Plesk mail account (replace mn_id with an ID of needed mail account, it can be known from from psa.mail table):

mysql> INSERT INTO mn_param VALUES (mn_id,’news_dismissed’,3);

The value 3 in above commands means that News up to Plesk 8.2 will be hidden.

Reference : http://parallels.com

SBDavid

Turning the VPS-Optimized Mode on

Turning the VPS-Optimized Mode on

If you deploy Parallels Plesk Panel into VPSes other than Virtuozzo-based (Parallels Virtuozzo Containers or OpenVZ containers), consider switching the Panel to a special mode of operation - optimized for virtual environments. The mode switches off modules that are not critical for hosting services. This makes the Panel use less memory than other control panels available on the market, which ensures better utilization of hardware resources and increased density of virtual environments per server.

* During the installation, the Panel requires more RAM than it utilizes in the VPS-optimized mode.
* Since Parallels Premium Antivirus and Spamassassin are memory-consuming applications, it is not recommended to install them if you require a high VPS density.
* It is not possible to turn the VPS-optimized mode on if Customer and Business Manager is installed.

Important: The VPS-optimized mode can be turned on only before the Panel initialization (aka initial configuration).

To turn the VPS-optimized mode on, run the following command:

/usr/local/psa/bin/vps_optimized –turn-on

Using the Plesk Service Control Utility

In addition to the service management facilities provided within control panel, there is the Service Control utility available from the system taskbar. It allows managing the following services:

* Plesk Control Panel - the control panel’s web server engine,
* Plesk Management Service - handles control panel settings, security and statistics,
* Plesk Miscellaneous Service - handles IP assignment, time management, Plesk utilities and user accounts,
* Plesk Scheduler - task scheduling and management,
* Plesk List Connector - mail service,
* Plesk Mail Transfer Agent - mail service,
* Plesk POP Service - mail service,
* Plesk Postoffice Connector - mail service,
* Plesk SMTP Connector - mail service,
* Plesk SQL Server - MySQL database that stores all Plesk objects,
* Stunnel - enables SSL support for mail server,
* Plesk Name Server - DNS service,
* Plesk Java Servlet Container - enables support for Java applets.

SBDavid

Managing Shared SSL

Managing Shared SSL

SSL stands for “Secure Socket Layer” and you can use this feature to protect all data exchanged between your Web site and the client. Shared SSL is a means of secure Web server access without requiring users to purchase a digital key.

In this case, only one domain should have real SSL sertificate. We will call it Master SSL Domain. Other domains, which are set up to use Shared SSL will use its resources.

To choose the Master SSL Domain from the list of domains which have SSL support enabled, go to the Server > Shared SSL page. In order to do this, set the Enable shared SSL checkbox and choose, which domain you want to be the Master SSL Domain.

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