ServerBuddies Support Blog

Associating New Accounts and Subscriptions with Plans

To associate reseller accounts with a reseller plan:

1. Go to Resellers.
2. Click the reseller’s name.
3. Click Change Plan.
4. From the New plan menu, select one of the reseller plans you created.
5. Click OK.

To associate hosting service subscriptions with a hosting plan:

1. Go to Subscription.
2. Select the checkboxes corresponding to the subscriptions you want to associate with a hosting plan, and click Change Plan.
3. In the New service plan menu, select one of the hosting plans you created.
4. Click OK.

Reference: http://parallels.com/

Completing the Transition after upgrading or migrating to Plesk Panel 10

To complete the transition to the new business model after upgrading or migrating to Panel 10:

Log in to the Server Administration Panel as administrator.

On the Home page, click the link Complete switching to the Panel 10 business model. This link is located in a message box that shows if some of user accounts were not transitioned.

Alternately, go to Tools & Utilities > Complete Switching to the Panel 10 Business Model.

On the Recommended Actions tab, review the accounts and subscriptions, and the recommended transition schemes.

If the recommended actions suit your needs, select the corresponding check boxes Transition these customers and Transition these subscriptions, and click OK.

This will transition the selected customers and subscriptions. Once the transition is complete, they will not be shown in the list any more.

Reference: http://parallels.com/

Changes in SiteBuilder 5.0 New Features

Content templates

Rigid design templates are replaced by content templates. The new templates are extensively researched, localized, and focused on the needs of individuals and small businesses. They are pre-written for each small business type, allowing you to instantly create a site for your small business type.

Modular design

Each website gets a unique modular design. Every module has its own properties and can be managed separately.

Modern UI with in-place editing

Modern-looking, responsive and intuitive UI allows everyone to edit their website to their liking. Content is edited right where it is on a WYSIWYG basis eliminating the need for special previews.

Improved search engine optimization

Support for meta keywords, meta description, header and footer code inclusion, verification of files upload, automatic sitemap.xml and robots.txt generation.

Extended customization

Most of what you see on the website can be customized. This includes colors, sizes, images, content and so on.

Reference: http://parallels.com/

When customer tries to see statistics from watchdog, an error message appears

Internal error: failed to adjust system time in accordance with daylight savings time change.

Also Watchdog’s cron job reports the error

To resolve this issue.
Unzip Parallels Plesk Panel version pack-sysstats and replace the file located in /usr/local/psa/libexec/modules/watchdog/cp/
http://kb.parallels.com/Attachments/14807/Attachments/pack-sysstats-for-9.5-10.zip
Unzip Parallels Plesk Panel version stats-graph and replace the file located in /usr/local/psa/admin/htdocs/modules/watchdog/
http://kb.parallels.com/Attachments/14807/Attachments/stats-graph-for-9.zip

Reference: http://parallels.com/

Micro-Updates in Parallels Plesk Panel 9.x, 10.x

There are two ways to install micro-updates for Parallels Plesk Panel.

Using the Command Line Interface:

Note: The “$PRODUCT_ROOT_D” variable in the command should be replaced with its value according to Plesk variables.

The exact value of path variables can be known from /etc/psa/psa.conf file on Parallels Plesk Panel server.

Or use the following parameters:

Note: The “$PRODUCT_ROOT_D” variable in the command should be replaced with its value.

The exact value of path variables can be known from /etc/psa/psa.conf file on Parallels Plesk Panel server.

Reference: http://parallels.com