Archive for the 'Plesk Support' Category

How to install a Panel template on a Parallels Containers hardware node.

To install a Panel template on a Parallels Containers hardware node using the vzup2date utility:

Connect to the target Parallels Containers hardware node over SSH.

Install the application template by running a command in the following format:

For EZ templates
:

vzup2date -z

For standard templates:

vzup2date -z

Select the required OS and application templates and click Next to start installation.

Major-Version and Fixed-Version Templates

Starting with Parallels Plesk Panel 10.0, Parallels ships two sets of EZ templates for each Panel release: major-version templates, and fixed-version templates. Both provide the same software components, the only difference between them is what template updates are installed when a Container is updated:

Major-version templates get all the latest updates released for the major version of the Panel.

If the major-version base template of the Panel 10 (pp10) is installed in a Container, the vzpkg update [CT_ID] command will update it to the latest released version of the Panel 10.x.x, be it 10.0.1, 10.1.0, or any other.

Fixed-version templates only get hotfix updates released for this exact - fixed - version, say, 10.0.0.

For example, if the fixed-version base template of the Panel 10.0.0 (pp10.0.0) is installed in a Container, the vzpkg update [CT_ID] command will not change the Panel version, it will remain 10.0.0.

How to fix Broken RedHat up2date support on Parallels Plesk

In Parallels Plesk Panel 10.0.1 installed on RedHat 4 OS try upgrading any component through Autoinstaller in Parallels Plesk interface. The following error is shown:

There was an error downloading: ……
……
……
An error has occurred:
exceptions.UnboundLocalError
See /var/log/up2date for more information
Error: The up2date utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

For fixing this issue you can use following workarounds:

Edit /etc/sysconfig/rhn/sources file for use different IDs for sources added by Parallels Installer. Need to edit between component selection and installation process start.

Disable up2date: Edit file /root/.autoinstallerrc

ALLOW_TO_USE_UP2DATE=”no”

Reference: http://parallels.com/

Changes in CL Utilities Parallels Plesk Panel 10.0

Changes in the hosting and user accounts

* (-) client_template utility.
* (*) client utility: the commands –convert-to-reseller and –change-owner are no longer supported; the options -template, -sb-user, -status, and -force are no longer supported.

* (*) client_pref utility: the command –set-iis-app-pool-settings and options -iis-app-pool-turned-on, -cpu-usage-state, -cpu-usage-value were added; the options -manage dashboard, -max-mg, -desktop-preset, -max_redir, -max_resp, -lock-screen, -desktop-preset are no longer supported.

Reference: http://parallels.com/

Setting Up Reseller Plans in Plesk Panel 10

To create a reseller plan:

1. Go to Service Plans > Reseller Plans tab.
2. Click Add New Plan.
3. Specify the plan name.
4. To allocate resources, on the Resources tab, specify the following:

Overuse policy. This defines what happens to the reseller subscription if the total disk space and traffic usage by the reseller’s service subscriptions (own reseller’s service subscriptions and those belonging to the reseller’s customers) reaches the limit values defined by the reseller plan.

Reference: http://www.parallels.com/

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