Archive for the 'Ensim Support' Category

500 error in Ensim interface if python-kid is upgraded

To resolve this issue.

For RHEL4, Cent OS 4.1, Cent OS 4.2, Cent OS 4.3, Cent OS 4.4:

Download:

http://download.pro.parallels.com/download/pro/linux/kb/2441/rhel4/removeTemplateBytecode.pyc

Installation Procedure:

Get the binary from the locations mentioned above.

Execute the binary

python removeTemplateBytecode.pyc
service epld restart

Reference: http://parallels.com

Enable ImageMagick perl module for perl/cgi script.

1. Install ImageMagick-perl package corresponding to ImageMagick rpm installed on the server shipped by OS vendor.

e.g.

# rpm -q ImageMagick
ImageMagick-6.0.7.1-12
#rpm -ivh ImageMagick-perl-6.0.7.1-12.i386.rpm

OR

1. You can use up2date or yum to install/upgrade ImageMagick-perl package

# up2date ImageMagick-perl

or

#yum install ImageMagick-perl

2. Run ensim through maintenance mode.

set_pre_maintenance
set_maintenance
set_post_maintenance
service webppliance restart

Reference: http://parallels.com

Bandwidth is getting calculated higher than expected in Ensim Pro for Linux

For RHEL4, Cent OS 4.1, Cent OS 4.2, Cent OS 4.3:

http://download.swsoft.com/ensim/download/pro/linux/4.1.0/hotfix/bandwidth2/rhel4/webppliance-bandwidth-4.1.0-38.rhel.4ES.i386.rpm

Installation Procedure:

rpm -Uvh webppliance-bandwidth-4.1.0-38.[os version].i386.rpm
service webppliance restart

service bandwidth_manager restart
service [affected service] restart (where affected services are proftpd, sendmail, ssh)

Reference : http://parallels.com/

Installation issues on CentOS for Ensim Pro Linux

Since a minimal OS installation for CentOS don’t install prerequisites packages for Ensim Pro X 10.0.0, it is mandatory to create CentOS repos on the local drive or provide an external repos while installing Ensim Pro X 10.0.0

e.g.

python ./ensim-installer.py –adminemail=admin@email.com –adminname=admin –adminpasswd=password –updater=yum –os-source=http://mirror.centos.org/centos/4/os/i386/ –updates-source=http://mirror.centos.org/centos/4/updates/i386/

OR

python ./ensim-installer.py –adminemail=admin@email.com –adminname=admin –adminpasswd=password –updater=yum –os-source=file:///path/to/repos/os –updates-source=file:///path/to/repos/updates

Instructions for deleting the swap file after import in Ensim

Eg. partition - /dev/hda3 mounted on /, swap file - /var/swapfile.

Turn off swapping for file “/var/swapfile” with the following command:

swapon, swapoff - enable/disable devices and files for paging and swapping

Swapoff disables swapping on the specified devices and files. When the -a flag is given, swapping is disabled on all known swap devices and files (as found in /proc/swaps or /etc/fstab)

#swapoff /var/swapfile

Delete the file “/var/swapfile” with the following command:

#rm -f /var/swapfile

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