ServerBuddies Support Blog

Upgrading to PHP5 using /script/easyapache

1. Connect to server as root
2. /scripts/upcp –force ##this can take a while.
3. /script/easyapache

SELECT OPTION 7

1. Select “Php Module —>”
2. Uncheck current PHP version
3. Check latest version of PHP5
4. Select “Exit”
5. Select “Exit” again
6. Sit back and wait, it can take 10-60 minutes to complete

POP3 is not authorizing to login in cPanel server

The problem is xinted had two services popa3d and popa3ds, which were interfering with cpanel secure ports as well cpanel’s pop3 service.

To resolve this issue:

Remove popa3d and popa3ds from /etc/xinetd.d folder

Restarted xinetd service

Re-install using /scripts/courierup –force

Rvskin Manager installation - disk space usage issue.

During the installation of Rvskin Manager, when creating the settings in the Features List, the following error appears:

Solution

The issue might be due to the incorrect permissions or attributes of files/folders in ‘/home’, which cannot write file in your home directory.

You need to set the ownership of “rvadmin” properly. That is, /home/rvadmin.

This should fix the issue.

Upcp Error Message for changing host IP to 0.0.0.0

Issue is due to wrong ethernet interface specified in “WHM >> Basic cPanel/WHM Setup”.

In order to resolve this check the ethernet configuration file for the value “IPADDR” and add this interface in “WHM >> Basic cPanel/WHM Setup”

Now for crosschecking take the option “Add an A Entry for your Hostname” in WHM.

Finally start “ipaliases” (/etc/rc.d/init.d/ipaliases) service for the new interface.

Incorrect diskspace and information in cPanel

cPanel keeps disk space usage for your entire account, email accounts, databases, and other features. These are cached for faster interactions. They will refresh once every day.

If you purge many emails from trash and can see that the folders are empty, then the emails are really gone and not using disk space. Your cPanel may still show few MB being used, but this will be updated within 4 hours.

If you import a database and can see all of the tables and data, then the data is saved and is using disk space. cPanel may still show 0 MB, but this will be updated within 4 hours.

From WHM, if we increase the total disk space for an account, and WHM shows the increase, then the account can use the new disk space immediately. Inside cPanel it may still show the old disk space limit, but this will update automatically within 4 hours.