ServerBuddies Support Blog

Ensim Pro Control Panel and Yum version

Ensim Pro is compatible with yum version 2.4 or later. If an earlier version is installed, the installer tries to install/update the installed version; however, to avoid installation failures, it is recommended that you verify the version of yum installed on the server. To verify the yum version, run the following command at the prompt:

List of packages that should not be upgraded on an Ensim Pro for Linux server.

Ensim RPMs you should leave alone: Some of these application RPMs have an tag in the build number (”ensimized RPMs”). This denotes that Parallels Pro Control Panel for Linux has made modifications to the RPM for various reasons such as fixing bugs, adding additional security, or improving performance for hosting domains. The detailed list of these RPMs is shown below.

Reference :http://www.parallels.com/products/pro/

Upgrading to PHP5 on RHEL4 Ensim Pro X for Linux

1.Remove php 4.3.9 rpms

2.Upgrade / install libc-client using yum or up2date

3.Download all php5 rpms from ftp://ftp.digitalus.nl/ensim_php5/

4.Install all php5 rpms

5.Edit /etc/virtualhosting/filelists/apache.sh and add following lines

6.Run ensim through maintenance

Reference : http://parallels.com/

Problem with resume a site previously imported from PPCPL 4.x

The following error message while resuming a site: Failed to link file file system template for service siteinfo. Error 1.

This problem is due to sites imported from version 4.x have the following entry in virtual file-system as link: /home/virtual//fst/usr/lib/X11. In version 10.x the entry is present as directory. When such site is resumed, system is unable to override the entry.

To solve this, link /home/virtual//fst/usr/lib/X11 should be deleted after site import and /home/virtual//fst/usr/lib/X11 directory should be added.

Reference : http://parallels.com

CGI is not working for sub-domain after the site has been imported

This is because the /home/virtual//fst/var/subdomain//html link which points to ../../../home//public_html doesn’t export because this link does not belong to exported user.

To resolve this issue, Create the mentioned link after export manually.

Login to the server as root

Change directory to home of a site administrator of exported site

Where N is an ID of the site administrator.

Create the necessary link by executing the following command:

4. After link has been created the CGI for sub-domain(s) should be working.

Reference : http://parallels.com