Archive for August, 2009

Installed SSI extensions are not detected by Plesk

SSI extensions are installed on the server but Plesk saying that the ‘Component is not installed’ in the component management page in Plesk.

You can fix this issue using the below steps.

1. In server

Start >> Control Panel >> Add/Remove programs >> Add/Remove Windows Components >> Application Server >> IIS >> World Wide Web service >> deselect the Server Side Includes option.

2. Once you done the above steps, restart all Plesk services and IIS Admin Service in service console.

3. In server

Start >> Control Panel >> Add/Remove programs >> Add/Remove Windows Components >> Application Server >> IIS >> World Wide Web service >> Select the Server Side Includes option.

4. Also make sure that Server Side Includes status as Allowed in IIS management.

5. Restart all Plesk services and IIS Admin Service in service console.

6. In Plesk

Main >> Server >> Component management >> Click the refresh button.

Now you can see SSI Component is installed in service section.

Getting a 404 error when logging into sqladmin of any domain

If you are getting 404 error while accessing sqladmin page, please follow the two steps shown below.

“%plesk_bin%\websrvmng.exe” –reconfigure-sqladmin
“%plesk_bin%\defpackagemng.exe” –fix –type=sqladmin.mssql

This error is due to incorrect configuration of web admin in IIS.

Unable to check and fix permissions in Plesk [ After Upgrade to 8.3 ]

ERROR

Undefined variable: sa_rel in C:\Program Files\SWsoft\Plesk\admin\plib\SiteApps\class.SiteA ppPackageManager.php on line 478

RESOLUSION

Please download the modules “class.SiteAppPackageManager.php ” and copy it to folder
%plesk_dir%admin\plib\SiteApps.

Note : Please backup old module before copying.

You can download the file from following URL.

ftp://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/128717/class.SiteAppPackageManager.php

DNS Records for Domain Aliasses not provisioned.

Error

when you Domain Alias to a Domain, and select all appropriate check boxes, no records appear in the zone file. The zone file itself is created, and contains the SOA record. But no other records at all.

Resolution:

1. Download the module DNSManager.php and copy it to folder %plesk_dir%admin\plib\dns
2. Download the modules DomainAlias.php and DomainAliasesManager.php and copy it to folder %plesk_dir%admin\plib\domainaliases

Note : Please backup old module before copying.

The concerned files are available from the following links

ftp://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/128001/DNSManager.php
ftp://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/128001/DomainAlias.php
ftp://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/128001/DomainAliasesManager.php

How to reset SQL “sa” password and Integrate with Plesk Control panel

The following steps will guide you to reset the SQL admin password and how to integrate it with Plesk control panel for hosting purpose.

Step 1: Login to the Windows server through RDP.

Step 2: Open CMD ( Start -> Run -> type: cmd then Enter)

Step 3: cd “c:\Program files\Microsoft SQL Server\80\Tools\Binn”

Step 4: Now execute the following command.

osql -E -Q “EXEC sp_password @new=’newpassword’, @loginame = ’sa’”

Now integrate SQL server with Plesk control panel.

Step 1: Login to Plesk control panel using the admin login.

Step 2: Select “Server >> Databases >> Add new database”.

Step 3: Create new MSSQL database server using SQL admin (known as “sa”) login details.

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